Terms and Conditions - KM Digicommerce

Terms & Condition

Please read these Terms and Conditions carefully as they will form a contract between us and you; Your acceptance of which is agreed from the moment you sign our Hosting Agreement, Website Design Agreement, Website development Agreement, Support Agreement.

We have tried to keep these Terms and Conditions brief, easy to understand, and as Straight forward as possible. If you have any questions however, please do not hesitate to Contact us.

Terminology:

You (‘The Client’)
Us (KM Digi Commerce Pvt. Ltd, and hereinafter referred to as ‘the Company’)
The Project the body of work that is being undertaken, normally consisting of several
Connected parts, such as consultation, Website Design, website development, hosting etc…

What do both parties agree to?

The Client agrees to:

Provide the Company, within a reasonable timescale, everything that is requested from You to complete the Project including Text, images and other information.
Provide the Company with text and images in the format as stated below (see Photographs and images)
Review the Company’s work, provide feedback, and signoff Approval in a timely Manner.
Make every effort to adhere to all agreed deadlines.
Adhere to the payment schedule laid out on our prices page or agreed separately for bespoke work.
Advise, in advance, of any confidential information to be presented by email, written, or Verbally, between both parties. Also, for this to be marked as ‘confidential’ in the Subject of the email, or clearly on any written documents.
Provide a minimum of one months notice in writing, or by email should you wish to Cancel any contract.

The Company agrees to:

Carry out services in a professional and timely manner.
Make every effort to adhere to any deadlines agreed between us and you
Make a reasonable number of revisions to the design, layout, colors’ etc, until you are Satisfied with the design concept or such time as both parties feel an agreement is Likely to be reached but no more than 2 major revisions. Additional revisions or design Work outside the scope of the project will be charged separately.
Endeavour to complete requested website revisions or updates within 48 hours, Wherever possible. Revision entitlement per month is dependent on your support Package – out on our prices page
Maintain up to date skills and knowledge through regular training and research.
Contact you before the end of the first 12 month period, to discuss the various options Open to you for continuing website maintenance and support and/or hosting.

User Responsibilities

Compliance: You agree to use our services in compliance with all applicable laws, regulations, and these Terms.
Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Prohibited Activities: You agree not to engage in any activities that may harm or interfere with our services, including hacking, distributing malware, or engaging in unauthorized access.

Payment Terms

Fees: The fees for our services will be specified in your service contract. All fees are due according to the payment schedule outlined in the contract.
Late Payments: Failure to make timely payments may result in suspension or termination of services.
Taxes: You are responsible for paying all applicable taxes associated with the services provided.

Intellectual Property

Ownership: We retain all intellectual property rights in the services we provide, including software, designs, and documentation.
License: Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to use the services solely for your internal business purposes.
Restrictions: You may not copy, modify, distribute, or reverse-engineer any of our services without our prior written consent.

Limitation of Liability

No Warranty: Our services are provided “as is” without any warranties, express or implied. We do not guarantee that our services will be error-free or uninterrupted.
Liability Cap: Our liability for any claims arising out of or related to these Terms is limited to the amount you paid for the services in the 12 months preceding the claim.
Exclusion of Damages: We are not liable for any indirect, incidental, or consequential damages arising from your use of our services.

Contact Information

If you have any questions about this statement, please contact info@kmdigicommerce.com

KM DIGI COMMERCE

KM Digi Commerce Pvt. Ltd. is a forward-thinking technology services company dedicated to helping businesses thrive in the digital age. We are committed to delivering innovative solutions that enhance efficiency, engage customers, and drive growth. We can help you achieve your digital transformation goals.